How To Fix CRM_PRODUCT_WARRANTY003 - You have changed the warranty basis

CRM_PRODUCT_WARRANTY003 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_WARRANTY - Product Warranty

• Message number: 003

• Message text: You have changed the warranty basis

TRANSLATORS: Also changed in 7.0 SP04

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Existing warranty assignments may be affected if the new warranty basis
changes the scope of the warranty check (time-dependent or
counter-dependent).

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_WARRANTY003 - Details

• The SAP error message CRM_PRODUCT_WARRANTY003 typically indicates that there has been a change in the warranty basis for a product, which can lead to inconsistencies or issues in the warranty management process. This error often arises in the context of warranty management within the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  The error message is triggered when:
  
  Modification of Warranty Data: The warranty basis (such as warranty start date, duration, or conditions) has been modified after the warranty has already been created or assigned to a product.
  Inconsistent Data: The changes made to the warranty basis do not align with the existing warranty records, leading to potential conflicts in the system.
  Business Rules Violation: The changes may violate certain business rules or configurations set up in the SAP system regarding warranty management.
  
  
  Solution:
  To resolve the error, consider the following steps:
  
  Review Changes: Check the changes made to the warranty basis. Ensure that they are valid and do