How To Fix CRM_PRODUCT_I_MD405 - Value &1 is not available in product group 2

CRM_PRODUCT_I_MD405 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_I_MD - Product Data Message Class

• Message number: 405

• Message text: Value &1 is not available in product group 2

What causes this issue?

Value &V1& does not exist in product group 2.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you receive this message during the download from the OLTP R/3
system, align the Customizing settings of the OLTP system with those in
the CRM system. Check the following entries in each IMG:
OLTP, Material group
<ZK>Logistics - General -> Material Master -> Settings for Key Fields ->
Data Relevant to Sales and Distribution -> Define Material Groups</>.
CRM, Product group
<ZK>Customer Relationship Management -> Master Data -> Products ->
Special Settings for Sales Operations -> Define Product Groups</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_I_MD405 - Details

• The SAP error message CRM_PRODUCT_I_MD405 indicates that a specific value (represented by &1) is not available in the specified product group (in this case, product group 2). This error typically occurs in the context of product management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with product master data or product hierarchies.
  
  Cause:
  
  Missing Product Data: The value you are trying to use (e.g., a product or characteristic) is not defined or does not exist in the specified product group.
  Incorrect Product Group Assignment: The product may not be assigned to the correct product group, or the product group may not be properly configured.
  Data Inconsistency: There may be inconsistencies in the product master data or the product group configuration.
  Authorization Issues: The user may not have the necessary authorizations to access the product group or the specific value.
  
  
  Solution:
  
  
  Check Product Group Configuration:
  
  Navigate to the product group configuration in SAP and verify that