How To Fix CRM_PRODUCT_I_MD406 - No description available for product group 2 &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I_MD - Product Data Message Class

• Message number: 406

• Message text: No description available for product group 2 &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I_MD406 - No description available for product group 2 &1 ?

  The SAP error message CRM_PRODUCT_I_MD406, which states "No description available for product group 2 &1," typically occurs in the context of product management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to find a description for a specified product group.
  Cause:
  
  Missing Data: The most common cause of this error is that the product group specified does not have a description maintained in the system. This could be due to data not being entered or missing during the configuration of product groups.
  Incorrect Product Group: The product group ID being referenced may be incorrect or does not exist in the system.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the descriptions of certain product groups.
  
  Solution:
  
  
  Check Product Group Configuration:
  
  Navigate to the product group configuration in SAP and verify that the product group in question has a description maintained.
  You can do this by going to the relevant transaction (e.g., CRMD_ORDER or CRM_PRODUCT) and checking the product group details.
  
  
  
  Maintain Descriptions:
  
  If the description is missing, you will need to create or update the product group to include a description. This can typically be done in the customizing settings or directly in the product master data.
  
  
  
  Verify Product Group ID:
  
  Ensure that the product group ID being used in the transaction is correct. You can cross-check it against the list of valid product groups in your system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the product group descriptions. If not, you may need to work with your SAP security team to adjust the user's roles.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult the SAP documentation or help resources for further troubleshooting steps specific to your version of SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRM_PRODUCT, or SE11 (for data dictionary) to check the underlying tables.
  SAP Notes: Check for any SAP Notes related to this error message, as there may be patches or updates that address known issues.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP support team for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.