How To Fix CRM_PRODUCT_I_MD404 - No description available for product group 1 &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I_MD - Product Data Message Class

• Message number: 404

• Message text: No description available for product group 1 &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I_MD404 - No description available for product group 1 &1 ?

  The SAP error message CRM_PRODUCT_I_MD404, which states "No description available for product group 1 &1," typically indicates that the system is unable to find a description for a specified product group in the CRM system. This can occur for various reasons, such as missing data in the product master records or issues with the configuration of product groups.
  Causes:
  
  Missing Product Group Description: The product group specified does not have a description maintained in the system.
  Data Inconsistency: There may be inconsistencies or missing entries in the product master data.
  Configuration Issues: The product group may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary permissions to view the product group descriptions.
  
  Solutions:
  
  
  Check Product Group Master Data:
  
  Navigate to the product group master data in the SAP system.
  Verify if the description for the specified product group exists. If it does not, you will need to create or update it.
  
  
  
  Maintain Product Group Descriptions:
  
  If the description is missing, you can add it by going to the relevant transaction (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H).
  Ensure that all required fields are filled out correctly.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the product master data.
  Use transaction codes like SE11 to check the database table entries related to product groups.
  
  
  
  Review Configuration:
  
  Check the configuration settings for product groups in the customizing settings (transaction code SPRO).
  Ensure that the product group is correctly defined and linked to the appropriate categories.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view product group descriptions.
  Check the user roles and profiles to confirm that they have access to the relevant data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, SE11, and SPRO for managing product groups and master data.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Documentation: Refer to SAP documentation for detailed information on product group management and configuration.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.