How To Fix CRM_PRODUCT_I_MD407 - Value &1 not available in product group 3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I_MD - Product Data Message Class

• Message number: 407

• Message text: Value &1 not available in product group 3

What causes this issue?

Value &V1& does not exist in product group 3.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you receive this message during the download from the OLTP R/3
system, align the Customizing settings of the OLTP system with those in
the CRM system. Check the following entries in each IMG:
OLTP, Material group
<ZK>Logistics - General -> Material Master -> Settings for Key Fields ->
Data Relevant to Sales and Distribution -> Define Material Groups</>.
CRM, Product group
<ZK>Customer Relationship Management -> Master Data -> Products ->
Special Settings for Sales Operations -> Define Product Groups</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I_MD407 - Value &1 not available in product group 3 ?

  The SAP error message CRM_PRODUCT_I_MD407, which states "Value &1 not available in product group 3," typically occurs in the context of product management within the SAP Customer Relationship Management (CRM) module. This error indicates that a specific value (represented by &1) is not available or not valid for the specified product group (in this case, product group 3).
  Cause:
  
  Missing Data: The value you are trying to use may not be defined in the product group. This could be due to missing master data or configuration settings.
  Incorrect Configuration: The product group may not be set up correctly in the system, or the value may not be assigned to the product group.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect mappings or relationships between product groups and their values.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain values or product groups.
  
  Solution:
  
  
  Check Product Group Configuration:
  
  Go to the configuration settings for product groups in SAP and verify that the value you are trying to use is indeed assigned to product group 3.
  Ensure that all necessary attributes and values are correctly defined for the product group.
  
  
  
  Maintain Master Data:
  
  If the value is missing, you may need to create or update the master data for the product group. This can be done through transaction codes like CMM1 (for creating product groups) or CMM2 (for changing product groups).
  
  
  
  Data Validation:
  
  Validate the data being used in the transaction. Ensure that the value you are trying to use is correct and exists in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the product group and its values. You may need to consult with your SAP security team if there are any authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific notes or guidelines related to the error message.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the transaction to identify where the error is being triggered. This may require assistance from a technical consultant.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for product management, such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to product master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Community Forums: Engage with SAP community forums or support channels for additional insights or similar experiences from other users.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.