How To Fix CRM_PRODUCT_I_MD409 - Value &1 not available in product group 4

CRM_PRODUCT_I_MD409 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_I_MD - Product Data Message Class

• Message number: 409

• Message text: Value &1 not available in product group 4

What causes this issue?

Value &V1& does not exist in product group 4.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you receive this message during the download from the OLTP R/3
system, align the Customizing settings of the OLTP system with those in
the CRM system. Check the following entries in each IMG:
OLTP, Material group
<ZK>Logistics - General -> Material Master -> Settings for Key Fields ->
Data Relevant to Sales and Distribution -> Define Material Groups</>.
CRM, Product group
<ZK>Customer Relationship Management -> Master Data -> Products ->
Special Settings for Sales Operations -> Define Product Groups</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I_MD409 - Value &1 not available in product group 4 ?

  The SAP error message CRM_PRODUCT_I_MD409, which states "Value &1 not available in product group 4," typically occurs in the context of product management within the SAP Customer Relationship Management (CRM) module. This error indicates that a specific value (represented by &1) is not available or not valid for the specified product group (in this case, product group 4).
  
  Cause:
  
  Missing Data: The value you are trying to use may not be defined in the product group. This could be due to missing master data or configuration settings.
  Incorrect Configuration: The product group may not be set up correctly in the system, leading to the unavailability of certain values.
  Authorization Issues: There may be restrictions on the user’s ability to access certain product groups or values.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from recognizing the value in the specified product group.
  
  
  Solution:
  
  
  Check Product Group Configuration:
  
  Navigate to the product group configuration