How To Fix CRM_PRODUCT_CUSTMSG025 - Customer material number &1 cannot be loaded (material &2 is missing)

CRM_PRODUCT_CUSTMSG025 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_CUSTMSG - CRM Product - Customer-Specific Messages

• Message number: 025

• Message text: Customer material number &1 cannot be loaded (material &2 is missing)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_CUSTMSG025 - Customer material number &1 cannot be loaded (material &2 is missing) ?

  The SAP error message CRM_PRODUCT_CUSTMSG025 indicates that the system is unable to load a customer material number because the corresponding material is missing. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or process customer-specific data related to materials.
  
  Cause:
  
  Missing Material Master Data: The material number (&2) that is supposed to be associated with the customer material number (&1) does not exist in the material master.
  Data Synchronization Issues: There may be a synchronization issue between the CRM system and the ERP system (like SAP ECC or S/4HANA) where the material data has not been updated or transferred correctly.
  Incorrect Configuration: The configuration settings for customer-material relationships may not be set up correctly, leading to the inability to find the material.
  Authorization Issues: The user may not have the necessary authorizations to view or access the material data.
  
  
  Solution:
  
  Check Material Master: Verify that the material number (&2) exists