How To Fix CRM_PRODUCT_CUSTMSG027 - Goods issue site &1 does not correspond to any plant in ERP system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_CUSTMSG - CRM Product - Customer-Specific Messages

• Message number: 027

• Message text: Goods issue site &1 does not correspond to any plant in ERP system

What causes this issue?

You have entered &V1& as the inventory location. The system checks
whether this location corresponds to a plant in the ERP system, that is
whether the relevant plant has been downloaded from the ERP system to
the CRM system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator if you cannot enter the correct
inventory location.

Procedure for System Administrators

If your inventory locations have to correspond to plants in ERP systems,
download these plants to the CRM system using the download object
DNL_PLANT. This download will assign each of the plants a business
partner, which is used to represent the inventory location.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_CUSTMSG027 - Goods issue site &1 does not correspond to any plant in ERP system ?

  The SAP error message CRM_PRODUCT_CUSTMSG027 indicates that there is a mismatch between the goods issue site specified in the CRM system and the plants defined in the ERP system. This error typically arises during processes that involve inventory management, such as creating sales orders or processing deliveries, where the system needs to validate the goods issue site against the existing plants in the ERP system.
  Cause:
  
  Incorrect Configuration: The goods issue site specified in the CRM system does not match any of the plants configured in the ERP system.
  Data Synchronization Issues: There may be a lack of synchronization between the CRM and ERP systems, leading to discrepancies in the master data.
  Missing Plant Definition: The plant that corresponds to the goods issue site may not be defined in the ERP system.
  Incorrect Assignment: The goods issue site may be incorrectly assigned to a different plant or may not be assigned at all.
  
  Solution:
  
  
  Verify Plant Configuration:
  
  Check the configuration in the ERP system to ensure that the plant corresponding to the goods issue site exists and is active.
  Use transaction code SPRO in the ERP system to navigate to the relevant configuration settings.
  
  
  
  Check Goods Issue Site:
  
  In the CRM system, verify the goods issue site being used in the transaction. Ensure that it is correctly defined and corresponds to a valid plant in the ERP system.
  
  
  
  Synchronize Data:
  
  If there are discrepancies, ensure that the master data is synchronized between the CRM and ERP systems. This may involve running data synchronization jobs or using middleware tools if applicable.
  
  
  
  Update Master Data:
  
  If the plant is missing in the ERP system, you may need to create it. Use transaction code MM01 to create a new plant if necessary.
  Ensure that the goods issue site is correctly assigned to the appropriate plant.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP Basis or functional team for any specific configurations or settings that may need to be adjusted.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  MM01 for creating materials/plants.
  CRMD_ORDER for checking CRM order details.
  
  
  
  Integration Points: 
  
  Understand the integration points between CRM and ERP, especially regarding master data synchronization.
  
  
  
  SAP Notes: 
  
  Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  
  
  
  Testing: 
  
  After making changes, perform tests to ensure that the error does not reoccur and that the goods issue process works as expected.
  
  
  
  By following these steps, you should be able to resolve the error and ensure that the goods issue site is correctly aligned with the plants in your ERP system.