How To Fix CRM_PRODUCT_CUSTMSG028 - Plant &1 does not correspond to any goods issue site in CRM system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_CUSTMSG - CRM Product - Customer-Specific Messages

• Message number: 028

• Message text: Plant &1 does not correspond to any goods issue site in CRM system

What causes this issue?

You tried to download the plant &V1& to CRM. The system checks whether
this plant corresponds to an inventory location in the CRM system, that
is whether the relevant plant has been downloaded from the ERP system to
the CRM system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator if the plant cannot be downloaded.

Procedure for System Administrators

If your inventory locations have to correspond to plants in ERP systems,
download these plants to the CRM system using the download object
DNL_PLANT. This download will assign each of the plants a business
partner, which is used to represent the inventory location.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_CUSTMSG028 - Plant &1 does not correspond to any goods issue site in CRM system ?

  The SAP error message CRM_PRODUCT_CUSTMSG028 indicates that the specified plant (in this case, represented as &1) does not correspond to any goods issue site in the CRM system. This error typically arises when there is a mismatch between the plant data in the CRM system and the corresponding data in the connected ERP system (like SAP ECC or S/4HANA).
  Cause:
  
  Plant Configuration: The plant may not be properly configured in the CRM system. It might not be set up as a goods issue site.
  Data Synchronization Issues: There may be issues with the data synchronization between the ERP and CRM systems. If the plant was recently created or modified in the ERP system, the changes may not have been reflected in the CRM system.
  Incorrect Plant Assignment: The plant might be incorrectly assigned in the transaction or master data being processed.
  Missing Master Data: The necessary master data for the plant may be missing in the CRM system.
  
  Solution:
  
  
  Check Plant Configuration:
  
  Verify that the plant is correctly configured in the CRM system as a goods issue site. You can do this by navigating to the relevant configuration settings in the CRM system.
  Ensure that the plant is marked as a goods issue site in the system settings.
  
  
  
  Data Synchronization:
  
  Check the data synchronization settings between the ERP and CRM systems. Ensure that the relevant data transfer jobs are running successfully.
  If the plant was recently created or modified, you may need to trigger a data transfer to update the CRM system.
  
  
  
  Verify Master Data:
  
  Check the master data for the plant in the ERP system to ensure it is complete and correct.
  If necessary, create or update the plant data in the CRM system.
  
  
  
  Transaction Review:
  
  Review the transaction or process that triggered the error to ensure that the correct plant is being used.
  If the plant is not relevant for the current transaction, consider using a different plant that is configured correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or updates.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the order details and associated plant information.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional context.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.