How To Fix CRM_PREFILL_SRVQ022 - Text entry for transaction type &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PREFILL_SRVQ -

• Message number: 022

• Message text: Text entry for transaction type &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PREFILL_SRVQ022 - Text entry for transaction type &1 not found ?

  The SAP error message CRM_PREFILL_SRVQ022 indicates that there is no text entry found for the specified transaction type in the system. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to pre-fill or retrieve text information related to a specific transaction type.
  Cause:
  
  Missing Text Entries: The most common cause is that the text entries for the specified transaction type have not been maintained in the system.
  Incorrect Transaction Type: The transaction type specified may be incorrect or not properly configured in the system.
  Authorization Issues: There may be authorization issues preventing access to the text entries.
  Configuration Issues: The configuration settings for the transaction type may not be set up correctly.
  
  Solution:
  
  
  Maintain Text Entries:
  
  Go to the relevant customizing transaction (usually in SPRO) to maintain text entries for the transaction type.
  Navigate to the path: Customer Relationship Management > Transactions > Define Texts for Transaction Types.
  Ensure that the necessary text entries for the specified transaction type are created and saved.
  
  
  
  Check Transaction Type:
  
  Verify that the transaction type you are using is correct and exists in the system.
  You can check this in the customizing settings or by using transaction codes like CRMD_ORDER to view existing transaction types.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the text entries for the transaction type.
  Check the user roles and authorizations in transaction SU01 or PFCG.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings related to the transaction type to ensure everything is set up correctly.
  You may need to consult with your SAP Basis or functional team for assistance.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program logic to see where the error is being triggered and gather more context about the missing text entry.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, CRMD_ORDER for managing CRM orders, and SE11 for data dictionary checks.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to CRM transaction types and text management for further insights.
  
  By following these steps, you should be able to resolve the error message CRM_PREFILL_SRVQ022 and ensure that the necessary text entries are available for the specified transaction type.