How To Fix CRM_PREFILL_SRVQ024 - Partner determination procedure &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PREFILL_SRVQ -

• Message number: 024

• Message text: Partner determination procedure &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PREFILL_SRVQ024 - Partner determination procedure &1 not found ?

  The SAP error message "CRM_PREFILL_SRVQ024 Partner determination procedure &1 not found" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specified partner determination procedure. This can happen during various processes, such as creating or processing business transactions where partner roles are required.
  Cause:
  
  Missing Partner Determination Procedure: The specified partner determination procedure (indicated by &1) does not exist in the system.
  Incorrect Configuration: The partner determination procedure may not be correctly configured or assigned to the relevant business transaction type.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly or completely.
  Authorization Issues: The user may not have the necessary authorizations to access the partner determination procedure.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration path for partner determination procedures in CRM.
  Ensure that the partner determination procedure you are trying to use is defined and correctly configured.
  
  
  
  Assign Partner Determination Procedure:
  
  Ensure that the partner determination procedure is assigned to the relevant business transaction type (e.g., sales order, service order).
  You can check this in the configuration settings under the specific transaction type settings.
  
  
  
  Create or Modify Partner Determination Procedure:
  
  If the procedure does not exist, you may need to create it. This can be done in the same configuration area where you check for existing procedures.
  If it exists but is not configured correctly, modify it to include the necessary partner roles.
  
  
  
  Check Transport Requests:
  
  If the configuration was recently transported, verify that the transport request included all necessary objects and that they were imported successfully.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the partner determination procedure. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO - Customizing Implementation Guide
  CRMD_ORDER - CRM Order Management
  
  
  Documentation: Refer to SAP Help documentation for detailed steps on configuring partner determination procedures.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to partner determination procedures.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation or to reach out to SAP support for assistance.