How To Fix CRM_PML116 - Test Send: Marketing prospect &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PML - Personalized Mails: Message class

  • Message number: 116

  • Message text: Test Send: Marketing prospect &1 does not exist

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PML116 - Test Send: Marketing prospect &1 does not exist ?
    The SAP error message CRM_PML116 indicates that a marketing prospect with the specified identifier does not exist in the system. This error typically occurs when you are trying to send a test message or perform an action related to a marketing prospect that the system cannot find.
    
    Cause: Non-Existent Prospect: The marketing prospect ID you are trying to use does not exist in the database. Incorrect ID: There may be a typo or incorrect ID being used in the transaction. Data Deletion: The prospect may have been deleted or archived, making it unavailable for the current operation. Authorization Issues: The user may not have the necessary permissions to view or access the marketing prospect data.
    Solution: Verify the Prospect ID: Double-check the marketing prospect ID you are using to ensure it is correct and exists in the system. Check Database: Use transaction codes like CRMD_ORDER or relevant reports to search for the marketing prospect and confirm its existence. Review

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