How To Fix CRM_PML118 - Test Send: Business partner &1 does not exist in role '&2'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PML - Personalized Mails: Message class

  • Message number: 118

  • Message text: Test Send: Business partner &1 does not exist in role '&2'

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PML118 - Test Send: Business partner &1 does not exist in role '&2' ?
    The SAP error message CRM_PML118 indicates that there is an issue with a business partner (BP) not being found in a specific role during a test send operation in the SAP Customer Relationship Management (CRM) system. This error typically arises in scenarios where the system is trying to process or send data related to a business partner, but it cannot find the required role assignment for that partner.
    
    Cause: Missing Business Partner Role: The business partner specified in the error message does not have the required role assigned. In SAP CRM, business partners can have multiple roles (e.g., customer, vendor, contact person), and the system expects the BP to have a specific role for the operation being performed. Incorrect Business Partner ID: The business partner ID provided may be incorrect or may not exist in the system. Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP CRM

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