How To Fix CRM_PML120 - Test send: &1 is not a valid contact person for the channel partner

CRM_PML120 - Overview

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 120

• Message text: Test send: &1 is not a valid contact person for the channel partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML120 - Test send: &1 is not a valid contact person for the channel partner ?

  The SAP error message CRM_PML120 indicates that there is an issue with the contact person associated with a channel partner in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the contact person you are trying to use is not valid for the specified channel partner during a test send operation.
  
  Cause:
  
  Invalid Contact Person: The contact person you are trying to use may not be correctly assigned to the channel partner in the system.
  Data Inconsistency: There may be inconsistencies in the master data for the channel partner or the contact person.
  Inactive Contact Person: The contact person may be inactive or not properly set up in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the contact person or the channel partner.
  
  
  Solution:
  
  
  Check Contact Person Assignment:
  
  Go to the channel partner's master data and verify that the contact person is correctly assigned.
  Ensure that the contact person is