How To Fix CRM_PML115 - Test Send: No products found for &1 '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 115

• Message text: Test Send: No products found for &1 '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML115 - Test Send: No products found for &1 '&2' ?

  The SAP error message CRM_PML115 with the description "Test Send: No products found for &1 '&2'" typically occurs in the context of SAP CRM (Customer Relationship Management) when attempting to send a test message or perform a test send operation, and the system cannot find any products associated with the specified criteria.
  Cause:
  
  Missing Product Data: The most common cause is that there are no products associated with the specified criteria (e.g., product ID, product category).
  Incorrect Selection Criteria: The parameters used for the test send may not match any existing products in the system.
  Data Inconsistency: There may be inconsistencies in the product master data or the configuration settings that prevent the system from retrieving the products.
  Authorization Issues: The user may not have the necessary authorizations to view or access the product data.
  
  Solution:
  
  Check Product Data: Verify that the products you are trying to send exist in the system. You can do this by navigating to the product master data and checking if the product ID or category is correctly defined.
  Review Selection Criteria: Ensure that the parameters you are using for the test send are correct. Double-check the values for &1 and &2 in the error message to ensure they correspond to valid product entries.
  Data Consistency Check: Run consistency checks on the product master data to identify any discrepancies or missing information.
  Authorization Check: Ensure that the user performing the test send has the necessary authorizations to access the product data. You may need to consult with your SAP security team to verify this.
  Debugging: If the issue persists, consider debugging the process to identify where the failure occurs. This may require technical expertise in SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to check the order data or MM03 to view material master data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP CRM documentation for more information on product management and test send functionalities.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.