How To Fix CRM_PML113 - Test Send: Campaign &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PML - Personalized Mails: Message class

  • Message number: 113

  • Message text: Test Send: Campaign &1 does not exist

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PML113 - Test Send: Campaign &1 does not exist ?

    The SAP error message CRM_PML113 indicates that a test send for a campaign is being attempted, but the specified campaign does not exist in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing campaigns.

    Cause:

    1. Non-Existent Campaign: The campaign ID specified in the test send does not exist in the CRM system.
    2. Incorrect Campaign ID: There may be a typo or incorrect campaign ID being used in the test send process.
    3. Campaign Deletion: The campaign may have been deleted or archived, making it unavailable for the test send.
    4. Authorization Issues: The user may not have the necessary permissions to access the campaign, leading to the perception that it does not exist.

    Solution:

    1. Verify Campaign ID: Check the campaign ID you are using in the test send. Ensure that it is correct and exists in the system.
    2. Check Campaign Status: Ensure that the campaign is active and has not been deleted or archived. You can do this by navigating to the campaign management area in SAP CRM.
    3. User Authorization: Verify that the user has the necessary authorizations to access the campaign. If not, contact your system administrator to grant the required permissions.
    4. Use Transaction Codes: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the campaign and confirm its existence.
    5. Consult Logs: Check the application logs for any additional error messages or warnings that might provide more context about the issue.

    Related Information:

    • Campaign Management: Familiarize yourself with the campaign management functionalities in SAP CRM, including how to create, modify, and delete campaigns.
    • SAP Notes: Check SAP Notes for any known issues or patches related to campaign management and the specific error message.
    • Documentation: Review the SAP Help Portal for documentation on campaign management and troubleshooting common errors.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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