How To Fix CRM_PML111 - Test Send: Fax number contains a character that is not allowed

CRM_PML111 - Overview

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 111

• Message text: Test Send: Fax number contains a character that is not allowed

What causes this issue?

Fax number contains a character that is not allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The fax number contains a character that is not allowed. Allowed
characters are numbers and spaces.
Enter the country in the separate field.
Check the fax number.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML111 - Test Send: Fax number contains a character that is not allowed ?

  The SAP error message CRM_PML111 indicates that there is an issue with the fax number format in the system. Specifically, it means that the fax number contains characters that are not allowed according to the system's validation rules.
  
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  Invalid Characters: The fax number may contain characters that are not permitted, such as letters, special characters (other than allowed symbols like "+", "-", or spaces), or punctuation.
  Incorrect Format: The fax number may not conform to the expected format, which can vary based on country or region.
  Leading or Trailing Spaces: There may be unintended spaces before or after the fax number.
  
  Configuration Issues: The system may have specific configuration settings that define what constitutes a valid fax number.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Fax Number:
  
  Review the fax number for any invalid characters. Ensure that it only contains