How To Fix CRM_PML110 - Test Send: Enter a valid e-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 110

• Message text: Test Send: Enter a valid e-mail address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML110 - Test Send: Enter a valid e-mail address ?

  The SAP error message CRM_PML110 ("Test Send: Enter a valid e-mail address") typically occurs when you are trying to send an email through the SAP CRM system, but the email address provided is either missing, incorrectly formatted, or invalid. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Email Address: The email field may be empty when you attempt to send the test email.
  Invalid Format: The email address entered may not conform to standard email formatting (e.g., missing "@" symbol, invalid characters).
  Configuration Issues: There may be issues with the email configuration in the SAP system, such as SMTP settings or user authorizations.
  User Profile Issues: The user profile may not have a valid email address set up.
  
  Solution:
  
  
  Check Email Address:
  
  Ensure that the email address you are entering is complete and correctly formatted. It should follow the standard format (e.g., [e-mail]).
  
  
  
  Enter a Valid Email:
  
  If the email field is empty, enter a valid email address before attempting to send the test email again.
  
  
  
  Review User Profile:
  
  Check the user profile settings in SAP to ensure that a valid email address is assigned to the user who is trying to send the email.
  
  
  
  SMTP Configuration:
  
  Verify the SMTP configuration in the SAP system. Ensure that the SMTP server settings are correctly configured and that the system can connect to the email server.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to send emails from the SAP system.
  
  
  
  Testing:
  
  After making the necessary changes, try sending the test email again to see if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to email configuration, such as SCOT (SAPconnect Administration) and SO10 (Text Management).
  Documentation: Review SAP documentation on email configuration and troubleshooting for further insights.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.