How To Fix CRM_PML109 - Test Send: Specify an e-mail address

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 109

• Message text: Test Send: Specify an e-mail address

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML109 - Test Send: Specify an e-mail address ?

  The SAP error message CRM_PML109 with the description "Test Send: Specify an e-mail address" typically occurs in the context of the SAP Customer Relationship Management (CRM) system when attempting to send a test email without providing a valid email address.
  Cause:
  The error is triggered when the system expects an email address to be specified for sending a test email, but none has been provided. This can happen in various scenarios, such as:
  
  When configuring email settings for a CRM application.
  When trying to send a test email from a specific transaction or function without entering a recipient's email address.
  
  Solution:
  To resolve this error, you need to ensure that a valid email address is specified in the relevant field before attempting to send the test email. Here are the steps you can follow:
  
  
  Locate the Email Sending Functionality: Navigate to the area in the CRM application where you are trying to send the test email.
  
  
  Enter a Valid Email Address: Look for the field where you can input the recipient's email address. Make sure to enter a valid email address (e.g., [e-mail]).
  
  
  Check Configuration Settings: If you are configuring email settings, ensure that all required fields are filled out correctly, including the sender's email address, SMTP server settings, and any other relevant configurations.
  
  
  Test Again: After entering the email address, try sending the test email again to see if the error persists.
  
  
  Related Information:
  
  Email Configuration in SAP CRM: Ensure that your SAP system is properly configured to send emails. This includes setting up the SMTP server and ensuring that the necessary authorizations are in place.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used for email configuration, such as SCOT (SAPconnect Administration) for configuring the SMTP settings.
  User Authorizations: Ensure that the user has the necessary authorizations to send emails from the CRM system.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to email functionality in your specific version of SAP CRM.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or technical support team for further assistance.