How To Fix CRM_PML108 - Test Send: Business partner &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 108

• Message text: Test Send: Business partner &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML108 - Test Send: Business partner &1 does not exist ?

  The SAP error message CRM_PML108 indicates that there is an issue with a business partner (BP) not being found in the system during a test send operation. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to send data related to a business partner, such as during a data transfer or integration process.
  Cause:
  
  Non-Existent Business Partner: The business partner ID specified in the operation does not exist in the system.
  Incorrect Business Partner ID: There may be a typo or formatting issue with the business partner ID being used.
  Data Synchronization Issues: If the business partner is supposed to exist but does not, there may be issues with data synchronization between systems (e.g., between SAP CRM and SAP ERP).
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner data.
  Inactive Business Partner: The business partner may exist but is marked as inactive or deleted.
  
  Solution:
  
  
  Verify Business Partner ID: Check the business partner ID being used in the operation. Ensure that it is correct and exists in the system.
  
  You can do this by navigating to the business partner transaction (e.g., BP) and searching for the ID.
  
  
  
  Check Business Partner Status: If the business partner exists, verify its status to ensure it is active and not marked for deletion.
  
  
  Data Synchronization: If the business partner should exist but does not, check for any data synchronization issues between systems. Ensure that the data has been properly replicated or transferred.
  
  
  Authorization Check: Ensure that the user executing the operation has the necessary authorizations to access the business partner data.
  
  
  Consult Logs: Check the application logs or system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and view business partner data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to business partner management and data transfer processes in SAP CRM for more insights.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.