How To Fix CRM_PML112 - Test Send: SMS number contains a character that is not allowed

CRM_PML112 - Overview

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 112

• Message text: Test Send: SMS number contains a character that is not allowed

What causes this issue?

SMS number contains a character that is not allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Allowed characters are numbers, spaces and the "+" sign as the leading
character. Check the SMS number.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PML112 - Details

• The SAP error message CRM_PML112 indicates that there is an issue with the SMS number format in the context of sending SMS messages through the SAP Customer Relationship Management (CRM) system. Specifically, the error states that the SMS number contains a character that is not allowed.
  
  Cause:
  The error typically arises due to one or more of the following reasons:
  
  Invalid Characters: The SMS number may contain characters that are not valid for phone numbers, such as letters, special characters (e.g., @, #, $, etc.), or spaces.
  Incorrect Format: The number may not be in the expected format, such as missing the country code or having an incorrect number of digits.
  Leading or Trailing Spaces: There may be unintended spaces before or after the number.
  
  Configuration Issues: There may be settings in the system that define what constitutes a valid SMS number, and the number being used does not comply with these settings.
  
  
  Solution:
  To resolve the error,