How To Fix CRM_PML018 - Description already exists for language '&1'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PML - Personalized Mails: Message class

• Message number: 018

• Message text: Description already exists for language '&1'

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PML018 - Description already exists for language '&1' ?

  The SAP error message CRM_PML018 with the description "Description already exists for language '&1'" typically occurs in the context of SAP Customer Relationship Management (CRM) when you are trying to create or update a description for a specific language, but a description for that language already exists in the system.
  Cause:
  The error is triggered when:
  
  You attempt to enter a new description for a language that already has an existing description in the database.
  The system enforces uniqueness for descriptions in the specified language, preventing duplicate entries.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Descriptions:
  
  Navigate to the relevant transaction or table where the descriptions are maintained (e.g., using transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or similar).
  Look for the existing description for the specified language (indicated by &1 in the error message).
  
  
  
  Modify Existing Description:
  
  If a description already exists and you need to update it, modify the existing entry instead of trying to create a new one.
  Ensure that the changes you want to make are valid and save the modifications.
  
  
  
  Delete Existing Description:
  
  If the existing description is no longer needed, you can delete it (if your business process allows for it) and then create a new description.
  
  
  
  Use a Different Language:
  
  If applicable, consider using a different language for the description if the existing one is not suitable for your needs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more details on how descriptions are managed in your specific CRM module.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to modify or delete descriptions in the system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing CRM objects, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Customization: If your organization has customized the CRM system, consult with your SAP Basis or development team to understand any specific configurations that might affect description handling.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.