How To Fix CRM_ORGMAN830 - Download cannot be performed (see long text)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 830

• Message text: Download cannot be performed (see long text)

What causes this issue?

You tried to start the program for the Mobile Client Download. However,
the system settings tell you that at least one of the SALE and SERVICE
scenarios is not buffered.

System Response

Only the sales area bundling can be performed.

How to fix this error?

It is necessary to switch on the (attribute) buffering for both SALE
and SERVICE so that the mobile client distribution can be performed
effectively. You can do this via the view cluster maintenance (SM30) in
Table T77OMATTR in the scenario definition.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN830 - Download cannot be performed (see long text) ?

  The SAP error message CRM_ORGMAN830, which states "Download cannot be performed (see long text)," typically occurs in the context of downloading organizational management data in SAP CRM. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to perform the download operation.
  Data Integrity Issues: There may be inconsistencies or issues with the data being downloaded, such as missing or corrupted records.
  Configuration Problems: Incorrect configuration settings in the organizational management module can lead to download failures.
  System Performance: If the system is under heavy load or if there are performance issues, it may prevent the download from completing successfully.
  Network Issues: Problems with the network connection can interrupt the download process.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to perform the download. This can be done by reviewing the user's roles and permissions in the SAP system.
  Review Data: Check the organizational management data for any inconsistencies or missing records. You may need to run data consistency checks or reports to identify issues.
  Configuration Review: Verify the configuration settings related to organizational management. Ensure that all necessary settings are correctly configured.
  Monitor System Performance: Check the system performance and load. If the system is slow, consider performing the download during off-peak hours or after optimizing system performance.
  Network Check: Ensure that there are no network issues affecting the connection to the SAP system. This may involve checking network settings or consulting with your IT department.
  
  Related Information:
  
  Long Text: The long text associated with the error message may provide additional details about the specific cause of the error. You can access this by clicking on the error message in the SAP GUI.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, PPOME, or PPOSE for managing organizational data, as they may help in diagnosing the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.