How To Fix CRM_ORGMAN817 - Organizational data are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 817

• Message text: Organizational data are inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN817 - Organizational data are inconsistent ?

  The SAP error message CRM_ORGMAN817 indicates that there are inconsistencies in the organizational data within the SAP Customer Relationship Management (CRM) system. This error typically arises when there are discrepancies in the organizational structure, such as missing or incorrect assignments of organizational units, or when the data in the system does not align with the expected configuration.
  Causes:
  
  Missing Organizational Units: Some organizational units may not be defined or may be missing in the system.
  Incorrect Assignments: Organizational units may be incorrectly assigned to other units or roles.
  Data Inconsistencies: There may be inconsistencies in the data due to manual entries, data migrations, or system upgrades.
  Configuration Issues: The configuration settings in the CRM system may not be aligned with the organizational structure defined in the backend (like SAP ERP).
  Transport Issues: If changes were transported from one system to another, there may be inconsistencies due to missing objects or data.
  
  Solutions:
  
  Check Organizational Structure: Review the organizational structure in the CRM system to ensure that all necessary units are defined and correctly assigned.
  Use Transaction Codes: Utilize transaction codes such as CRMD_ORDER or BP (Business Partner) to check the organizational data and make necessary corrections.
  Consistency Check: Run consistency checks using transaction CRMD_ORDER or relevant reports to identify and rectify inconsistencies.
  Review Configuration: Ensure that the configuration settings in the CRM system match those in the backend system (like SAP ERP).
  Data Maintenance: If there are missing or incorrect entries, update the organizational data accordingly. This may involve creating new organizational units or correcting existing ones.
  Transport Management: If the issue arose after a transport, check the transport logs and ensure that all necessary objects were transported correctly.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to CRM_ORGMAN817 for specific guidance or patches that may address known issues.
  Documentation: Refer to SAP documentation for CRM organizational management to understand the expected structure and configuration.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the inconsistencies causing the CRM_ORGMAN817 error in your SAP system.