How To Fix CRM_ORGMAN831 - System Error: Read access attributes during buffer structuring

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 831

• Message text: System Error: Read access attributes during buffer structuring

What causes this issue?

An attempt was made to read attributes while the system was in the
process of setting up the buffer for the attributes. This is a program
error.

System Response

The system terminates the program flow.

How to fix this error?

Inform SAP of this error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN831 - System Error: Read access attributes during buffer structuring ?

  The SAP error message CRM_ORGMAN831 indicates a system error related to read access attributes during buffer structuring in the context of SAP CRM (Customer Relationship Management). This error typically arises when there is an issue with the organizational management data or the way it is being accessed or structured in the system.
  Causes:
  
  Data Inconsistency: There may be inconsistencies in the organizational management data, such as missing or corrupted entries.
  Authorization Issues: The user may not have the necessary authorizations to access certain organizational data.
  Buffer Issues: Problems with the buffer management in SAP can lead to this error, especially if the buffer is not properly synchronized.
  Custom Code: If there are custom enhancements or modifications in the CRM system, they might interfere with standard processes and lead to this error.
  System Bugs: There could be bugs in the SAP version you are using that trigger this error under certain conditions.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like PPOME or PPOSE to check the organizational structure and ensure that all entries are valid and consistent.
  Run consistency checks using transaction SICF or SICF to identify any inconsistencies in the organizational management data.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the organizational management data. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Buffer Management:
  
  Clear the buffer using transaction SM12 to remove any locks that might be causing issues.
  Use transaction SM21 to check the system log for any related errors or warnings that might provide more context.
  
  
  
  Check Custom Code:
  
  If there are any custom developments or enhancements, review the code to ensure it is not causing the issue. You may need to debug the code to identify the root cause.
  
  
  
  SAP Notes and Support:
  
  Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
  If the problem persists, consider reaching out to SAP Support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOSE, SU53, SM12, and SM21 for troubleshooting.
  SAP Documentation: Review SAP documentation related to organizational management and error handling for more insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ORGMAN831 error effectively.