How To Fix CRM_ORGMAN840 - System error: Reading scenario &1 only possible with function &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 840

• Message text: System error: Reading scenario &1 only possible with function &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN840 - System error: Reading scenario &1 only possible with function &2 ?

  The SAP error message CRM_ORGMAN840 indicates a system error related to the organizational management (Org Management) component in SAP CRM. This error typically occurs when there is an issue with reading a specific scenario due to a missing or incorrect function module.
  Cause:
  The error message "Reading scenario &1 only possible with function &2" suggests that the system is trying to access a specific organizational scenario (denoted by &1) but cannot do so because the required function (denoted by &2) is not available or not properly configured. This can happen due to several reasons, including:
  
  Missing Function Module: The function module required to read the scenario is not implemented or is missing in the system.
  Configuration Issues: There may be configuration issues in the organizational management settings that prevent the system from accessing the required data.
  Authorization Issues: The user may not have the necessary authorizations to access the specific scenario or function.
  System Bugs: There could be bugs or inconsistencies in the SAP system that lead to this error.
  
  Solution:
  To resolve the CRM_ORGMAN840 error, you can take the following steps:
  
  
  Check Function Module: Verify if the function module mentioned in the error message is available in your system. You can do this by using transaction SE37 to check the function module's existence and status.
  
  
  Review Configuration: Ensure that the organizational management configuration is correctly set up. You may need to consult with your SAP Basis or functional team to review the settings.
  
  
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the organizational management scenarios. You can use transaction SU53 to analyze authorization issues.
  
  
  Debugging: If you have access to debugging tools, you can try to debug the process to identify where the error is occurring. This may provide more insight into the root cause.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error details and any steps you have already taken.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE37 (Function Builder), SU53 (Authorization Check), and SPRO (Customizing).
  Documentation: Review SAP documentation related to Organizational Management in CRM for best practices and configuration guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ORGMAN840 error effectively.