How To Fix CRM_ORGMAN842 - Call &1 is not permitted. Switch to &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 842

• Message text: Call &1 is not permitted. Switch to &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN842 - Call &1 is not permitted. Switch to &2 ?

  The SAP error message CRM_ORGMAN842 typically indicates that there is an issue with the organizational management (Org Management) settings in the SAP Customer Relationship Management (CRM) system. The message states that a certain call (function or operation) is not permitted in the current context, and it suggests switching to a different context or mode.
  Cause:
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action in the current organizational unit or context.
  Incorrect Context: The operation being attempted may not be valid for the current organizational structure or the specific object being accessed.
  Configuration Settings: There may be configuration settings in the Org Management that restrict certain operations based on the organizational hierarchy or roles.
  System Settings: The system may be set up in a way that certain calls are only allowed in specific modes or contexts.
  
  Solution:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be done by reviewing the user's roles and permissions in the SAP system.
  Switch Context: Follow the suggestion in the error message to switch to the appropriate context or organizational unit. This may involve navigating to a different area of the Org Management module.
  Review Configuration: Check the configuration settings in the Org Management to ensure that the operation is allowed in the current context. This may require assistance from a system administrator or SAP consultant.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and the context in which it occurs.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to Org Management, such as PPOME (Organization and Staffing) or PPOC (Change Organization).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_ORGMAN842 error message.