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Message type: E = Error
Message class: CRM_ORGMAN - Message Class for Organizational Data Set
Message number: 813
Message text: Sales organization is not correct.
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CRM_ORGMAN813
- Sales organization is not correct. ?The SAP error message CRM_ORGMAN813, which states "Sales organization is not correct," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the sales organization data in the system. Here’s a breakdown of the potential causes, solutions, and related information for this error:
Causes:
- Incorrect Sales Organization Assignment: The sales organization may not be correctly assigned to the business partner or the transaction you are trying to process.
- Missing Configuration: The sales organization may not be configured properly in the system, or it may not exist in the relevant organizational structure.
- Data Inconsistency: There may be inconsistencies in the master data, such as the sales organization not being linked to the relevant distribution channel or division.
- Authorization Issues: The user may not have the necessary authorizations to access or use the specified sales organization.
- Transaction Type Restrictions: The sales organization may not be valid for the specific transaction type being processed.
Solutions:
Check Sales Organization Assignment:
- Go to the relevant business partner or transaction and verify that the correct sales organization is assigned.
- Ensure that the sales organization is active and valid for the transaction.
Review Configuration:
- Use transaction code
SPRO
to access the configuration settings.- Navigate to the relevant sections under Sales and Distribution (SD) to ensure that the sales organization is properly configured.
Verify Master Data:
- Check the master data for the business partner, customer, or material to ensure that the sales organization is correctly linked to the distribution channel and division.
- Use transaction codes like
BP
(Business Partner) orVD03
(Display Customer) to review the data.Check Authorizations:
- Ensure that the user has the necessary authorizations to access the sales organization. This can be checked with the help of your SAP security team.
Consult Transaction Type Settings:
- Review the settings for the transaction type being used to ensure that the sales organization is allowed for that type.
Use Transaction Logs:
- Check transaction logs or error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.
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