How To Fix CRM_ORGMAN421 - &1 as org data profile id already exists.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 421

• Message text: &1 as org data profile id already exists.

What causes this issue?

You have entered an organizational data profile ID that already exists.

System Response

The system cannot save two different org. data profiles under the same
key.

How to fix this error?

Enter a unique profile ID.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN421 - &1 as org data profile id already exists. ?

  The SAP error message CRM_ORGMAN421 indicates that there is an attempt to create or modify an organizational data profile (ID) that already exists in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with organizational management data.
  Cause:
  The error is triggered when:
  
  You are trying to create a new organizational data profile with an ID that is already in use.
  There may be a duplicate entry in the database for the organizational data profile ID you are trying to create or modify.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Profiles:
  
  Use transaction code CRMD_ORDER or CRMD_ORDERADM_H to check if the organizational data profile ID you are trying to create already exists.
  You can also use transaction SE16 or SE11 to look directly into the relevant database tables (e.g., CRMD_ORG_DATA) to see if the ID is already present.
  
  
  
  Use a Different ID:
  
  If the ID already exists, consider using a different, unique ID for the new organizational data profile.
  
  
  
  Modify Existing Profile:
  
  If you intended to modify an existing profile, ensure you are using the correct transaction and that you have the necessary permissions to make changes.
  
  
  
  Check for Inactive Profiles:
  
  Sometimes, profiles may be marked as inactive but still exist in the system. Ensure that you are not trying to create a profile with an ID that is inactive.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific guidelines related to organizational data profiles in your version of SAP CRM.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if you suspect there may be a system issue or bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE16 for data inspection.
  Authorization: Ensure you have the necessary authorizations to create or modify organizational data profiles.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.