How To Fix CRM_ORGMAN419 - SAP ERP dummy division is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 419

• Message text: SAP ERP dummy division is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN419 - SAP ERP dummy division is missing ?

  The SAP error message CRM_ORGMAN419 indicates that a "dummy division" is missing in the system. This error typically arises in the context of organizational management within SAP Customer Relationship Management (CRM) or SAP ERP systems. The dummy division is a placeholder used in organizational structures, and its absence can lead to issues when trying to create or manage organizational units.
  Cause:
  
  Missing Dummy Division: The primary cause of this error is that the system does not have a defined dummy division in the organizational management structure. This division is often required for certain processes or configurations.
  Configuration Issues: There may be issues with the configuration of the organizational management settings, leading to the absence of the dummy division.
  Transport Issues: If the system has recently undergone a transport of changes, the dummy division may not have been included or properly transported.
  
  Solution:
  
  
  Create Dummy Division:
  
  Navigate to the transaction code PPOME (or PPOC for organizational management).
  Check if the dummy division exists. If it does not, you can create it by following the organizational structure creation process.
  Ensure that the dummy division is properly configured with the necessary attributes.
  
  
  
  Check Configuration:
  
  Go to the configuration settings for organizational management (transaction code SPRO).
  Under the path: SAP Customizing Implementation Guide > Personnel Management > Organizational Management > Basic Settings, verify that the settings for the dummy division are correctly defined.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that the dummy division was included in the transport request.
  If it was not included, you may need to manually create the dummy division in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to organizational management and the specific error message for any additional guidance or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address this issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (Change Organizational Structure), PPOC (Display Organizational Structure), and SPRO (SAP Reference IMG).
  Organizational Management: Understanding the structure and configuration of organizational management in SAP is crucial for troubleshooting related issues.
  SAP Notes: Search for SAP Notes related to CRM_ORGMAN419 for any specific fixes or recommendations provided by SAP.
  
  By following these steps, you should be able to resolve the CRM_ORGMAN419 error and ensure that the dummy division is properly set up in your SAP system.