How To Fix CRM_ORGMAN420 - The items in the mapping table are not available for structure &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 420

• Message text: The items in the mapping table are not available for structure &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

To show the entries in the application log, maintain table CRMV_MAP_ITF.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN420 - The items in the mapping table are not available for structure &1 ?

  The SAP error message CRM_ORGMAN420 indicates that there is an issue with the mapping table in the context of organizational management. Specifically, it suggests that the items you are trying to access or use in the mapping table are not available for the specified structure.
  Cause:
  
  Missing Entries: The mapping table may not have the necessary entries for the specified organizational structure.
  Incorrect Structure: The structure you are trying to use may not be correctly defined or may not exist in the system.
  Authorization Issues: There may be authorization restrictions preventing access to the mapping table or the specific entries.
  Configuration Issues: The configuration of the organizational management module may not be set up correctly, leading to missing or incorrect mappings.
  
  Solution:
  
  
  Check Mapping Table Entries:
  
  Go to the relevant transaction (e.g., PPOME for organizational management) and check if the mapping table has the required entries for the specified structure.
  If entries are missing, you may need to create or update them.
  
  
  
  Verify Structure Definition:
  
  Ensure that the organizational structure you are trying to use is correctly defined in the system.
  You can check this in the transaction PPOME or PPOC to see if the structure exists and is active.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the mapping table and the organizational structure.
  You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  
  Configuration Review:
  
  Review the configuration settings for organizational management to ensure that everything is set up correctly.
  This may involve checking the customizing settings in the SPRO transaction under the relevant organizational management sections.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to organizational management and mapping tables for any specific guidance or known issues.
  
  
  
  SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide additional insights or patches if it’s a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOC, and PPOA for organizational management tasks.
  SAP Notes: Search for SAP Notes related to CRM_ORGMAN420 for any specific fixes or updates that may address this error.
  Documentation: Review the SAP Help Portal for detailed documentation on organizational management and mapping tables.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.