How To Fix CRM_ORGMAN417 - An SAP ERP dummy division must be entered for the inactive division

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 417

• Message text: An SAP ERP dummy division must be entered for the inactive division

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN417 - An SAP ERP dummy division must be entered for the inactive division ?

  The SAP error message CRM_ORGMAN417 indicates that when working with organizational management in SAP CRM, a dummy division must be specified for an inactive division. This error typically arises in scenarios where the system expects a valid organizational structure but encounters an inactive division that lacks the necessary configuration.
  Cause:
  The error occurs because:
  
  An inactive division is being referenced in a transaction or configuration where an active division is required.
  The system requires a "dummy" or placeholder division to be defined for inactive divisions to maintain data integrity and ensure that all divisions have a corresponding active division.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Inactive Division: Determine which division is inactive and causing the error. You can do this by checking the organizational structure in the SAP system.
  
  
  Define a Dummy Division:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to SAP Customizing Implementation Guide > Cross-Application Components > Organizational Management > Basic Settings > Define Dummy Division.
  Create a dummy division that can be used as a placeholder for the inactive division.
  
  
  
  Assign the Dummy Division:
  
  Once the dummy division is created, you need to assign it to the inactive division. This can typically be done in the same configuration area where you manage divisions.
  Ensure that the inactive division is linked to the newly created dummy division.
  
  
  
  Test the Configuration: After making the changes, test the transaction or process that was previously causing the error to ensure that it now works without issues.
  
  
  Review Organizational Structure: It may also be beneficial to review the overall organizational structure to ensure that all divisions are correctly configured and that there are no other inactive divisions that might cause similar issues.
  
  
  Related Information:
  
  Organizational Management (OM): Understanding how organizational structures are managed in SAP is crucial. Familiarize yourself with the concepts of divisions, departments, and organizational units.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to organizational management settings.
  
  By following these steps, you should be able to resolve the CRM_ORGMAN417 error and ensure that your organizational management setup is functioning correctly.