How To Fix CRM_ORGMAN415 - SAP ERP dummy division is entered for the active division

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 415

• Message text: SAP ERP dummy division is entered for the active division

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN415 - SAP ERP dummy division is entered for the active division ?

  The SAP error message CRM_ORGMAN415 indicates that a "dummy division" has been entered for the active division in the context of SAP Customer Relationship Management (CRM) and Organizational Management. This error typically arises when there is an inconsistency in the organizational structure or when a division that is not properly defined or is inactive is being referenced.
  Cause:
  
  Dummy Division: The term "dummy division" refers to a placeholder or non-functional division that is not intended for actual business processes. This can occur if the division has been marked as inactive or if it has not been properly configured in the system.
  Configuration Issues: There may be issues with the configuration of the organizational structure in SAP, such as missing or incorrect entries in the division settings.
  Data Entry Errors: Users may inadvertently select a division that is not valid or is not intended for use in the current context.
  
  Solution:
  
  
  Check Division Configuration:
  
  Navigate to the Organizational Management (OM) area in SAP and verify the configuration of the divisions.
  Ensure that the division in question is active and properly defined in the system.
  
  
  
  Correct Data Entry:
  
  Review the data entry where the error occurred and ensure that the correct division is selected.
  If a dummy division was selected by mistake, change it to a valid, active division.
  
  
  
  Consult with SAP Administrator:
  
  If you are unsure about the configuration or the correct divisions to use, consult with your SAP administrator or a functional consultant who specializes in Organizational Management.
  
  
  
  Review Customizations:
  
  If your organization has custom developments or enhancements, ensure that they are not causing the issue. Sometimes custom code can lead to unexpected behavior.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error does not reoccur and that the organizational structure functions as intended.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PPOME (Change Organization and Staffing) or PPOSE (Display Organization and Staffing) to review and modify the organizational structure.
  Documentation: Refer to SAP documentation or help files related to Organizational Management for more detailed guidance on configuring divisions and organizational units.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the CRM_ORGMAN415 error and ensure that the organizational structure is correctly configured in your SAP system.