How To Fix CRM_ORGMAN413 - Description not available for customer district &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 413

• Message text: Description not available for customer district &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN413 - Description not available for customer district & ?

  The SAP error message CRM_ORGMAN413, which states "Description not available for customer district &," typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a description for a specific customer district code. This can happen for several reasons, including missing data in the configuration or master data.
  Causes:
  
  Missing Master Data: The district code may not be defined in the system, or the description for that district code is missing.
  Incorrect Configuration: The configuration settings for customer districts may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the data, such as a mismatch between the district code used in transactions and the codes defined in the master data.
  Authorization Issues: The user may not have the necessary authorizations to view the descriptions for certain districts.
  
  Solutions:
  
  
  Check Master Data:
  
  Go to the relevant transaction (e.g., BP for Business Partner) and check if the district code exists and has a description.
  If it does not exist, you may need to create it or update the existing entry with the correct description.
  
  
  
  Review Configuration:
  
  Check the configuration settings for customer districts in the SAP Customizing Implementation Guide (IMG). Navigate to:
  
  SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Master Data -> Business Partner -> Define Districts.
  
  
  Ensure that all necessary districts are defined and properly configured.
  
  
  
  Data Consistency Check:
  
  Verify that the district code used in the transaction matches the codes defined in the master data. If there are discrepancies, correct them.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the district descriptions. This may involve checking user roles and authorizations in the system.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or reach out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SPRO (Customizing), and others that may be useful for checking and updating master data.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  User Forums: Consider visiting SAP community forums or discussion boards where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.