How To Fix CRM_ORGMAN423 - Rule is not available in scenario &1 for rule type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 423

• Message text: Rule is not available in scenario &1 for rule type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN423 - Rule is not available in scenario &1 for rule type &2 ?

  The SAP error message CRM_ORGMAN423 indicates that a specific rule is not available in the given scenario for a particular rule type. This error typically occurs in the context of Organizational Management (Org Management) within SAP CRM (Customer Relationship Management).
  Cause:
  
  Missing Rule Definition: The rule type specified in the error message is not defined for the scenario you are trying to execute. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Scenario: The scenario you are working with may not support the specified rule type. Each scenario in SAP CRM has specific rules that are applicable.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the rule or scenario, leading to this error.
  Transport Issues: If the system has recently undergone a transport of changes, the rule definitions may not have been transported correctly.
  
  Solution:
  
  
  Check Rule Configuration:
  
  Go to the configuration settings for Organizational Management in SAP CRM.
  Verify that the rule type specified in the error message is correctly defined for the scenario you are working with.
  If the rule is missing, you may need to create or adjust the rule in the configuration.
  
  
  
  Review Scenario Settings:
  
  Ensure that the scenario you are using is compatible with the rule type. You may need to consult the documentation or configuration guides for the specific scenario.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the rule and scenario. You may need to work with your SAP security team to ensure proper access rights.
  
  
  
  Transport Validation:
  
  If the issue arose after a transport, check if the transport included all necessary objects and configurations. You may need to re-transport or manually adjust the settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making changes, test the scenario again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the configuration settings) or CRMD_ORDER (to work with CRM orders) to navigate through the settings.
  Documentation: Refer to SAP Help documentation for detailed information on Organizational Management and the specific scenarios you are working with.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support for further assistance.