How To Fix CRM_ORGMAN405 - Combination of distribution channel &1 and division &2 not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 405

• Message text: Combination of distribution channel &1 and division &2 not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN405 - Combination of distribution channel &1 and division &2 not available ?

  The SAP error message CRM_ORGMAN405 indicates that there is an issue with the combination of the distribution channel and division in the context of organizational management in SAP CRM. This error typically arises when you are trying to create or modify a business partner, sales order, or other related documents, and the specified combination of distribution channel and division does not exist in the system.
  Cause:
  
  Missing Configuration: The combination of the distribution channel and division has not been defined in the system. This could be due to missing entries in the relevant configuration tables.
  Incorrect Data Entry: The user may have entered an incorrect distribution channel or division that does not match any existing combinations in the system.
  Master Data Issues: The master data for the business partner or material may not be set up correctly, leading to this error when trying to process transactions.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to the relevant settings for Sales and Distribution (SD) or Customer Relationship Management (CRM).
  Ensure that the combination of distribution channel and division is defined in the system. You can check this under:
  
  Sales and Distribution -> Master Data -> Customer -> Customer Hierarchy -> Define Distribution Channel and Division.
  
  
  If the combination is missing, you will need to create it.
  
  
  
  Verify Master Data:
  
  Check the master data for the business partner or material to ensure that the distribution channel and division are correctly assigned.
  You can do this by using transaction codes like BP (Business Partner) or MM03 (Material Master) to view the details.
  
  
  
  Correct Data Entry:
  
  Ensure that the distribution channel and division being used in the transaction are correct and match the existing combinations in the system.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals for your specific SAP implementation to understand how distribution channels and divisions are set up.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SPRO, BP, MM03, and VA01 (Create Sales Order) to navigate through the necessary configurations and data checks.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the relevant data in the system.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ORGMAN405 error message in SAP.