How To Fix CRM_ORGMAN407 - Organization profile &1 for scenario &2 is not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORGMAN - Message Class for Organizational Data Set

  • Message number: 407

  • Message text: Organization profile &1 for scenario &2 is not available

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORGMAN407 - Organization profile &1 for scenario &2 is not available ?

    The SAP error message CRM_ORGMAN407 indicates that the organization profile for a specific organization and scenario is not available in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize an organization profile that has not been defined or is not correctly configured.

    Cause:

    1. Missing Organization Profile: The organization profile for the specified organization and scenario has not been created or is not active.
    2. Incorrect Configuration: The organization profile may not be correctly assigned to the organization or the scenario in question.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
    4. Authorization Issues: The user may not have the necessary authorizations to access the organization profile.

    Solution:

    1. Create or Activate Organization Profile:

      • Navigate to the relevant transaction (e.g., BP for Business Partner) and check if the organization profile exists for the specified organization and scenario.
      • If it does not exist, create a new organization profile using the appropriate transaction (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
      • Ensure that the profile is active and correctly configured.
    2. Check Configuration:

      • Verify that the organization profile is correctly assigned to the organization and the scenario. This can usually be done in the customizing settings under the relevant CRM configuration.
      • Use transaction SPRO to navigate to the relevant configuration settings and ensure that the organization profile is linked to the correct organizational units.
    3. Data Consistency Check:

      • Run consistency checks on the relevant tables to ensure that there are no missing or inconsistent entries. This may involve checking tables like CRMD_ORDERADM_H or CRMD_ORDERADM_I.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the organization profile. This may involve checking roles and authorizations assigned to the user in transaction PFCG.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to organization profiles and CRM configuration for additional guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRMD_ORDER, and SPRO for configuration.
    • SAP Notes: Check for any SAP Notes that may address specific issues related to organization profiles and the error message.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM.

    By following these steps, you should be able to resolve the error message CRM_ORGMAN407 and ensure that the organization profile is correctly set up for the specified scenario.

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