How To Fix CRM_ORGMAN409 - Organizational data profile missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ORGMAN - Message Class for Organizational Data Set

  • Message number: 409

  • Message text: Organizational data profile missing

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ORGMAN409 - Organizational data profile missing ?

    The SAP error message CRM_ORGMAN409 indicates that there is a missing organizational data profile in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate organizational data, such as when creating or modifying organizational units, roles, or other related entities.

    Cause:

    The error can be caused by several factors, including:

    1. Missing Organizational Data Profile: The organizational data profile that is required for the operation is not defined in the system.
    2. Configuration Issues: There may be issues with the configuration of the organizational management settings in the SAP system.
    3. Data Inconsistencies: There could be inconsistencies or missing entries in the relevant tables that store organizational data profiles.
    4. Authorization Issues: The user may not have the necessary authorizations to access or modify the organizational data.

    Solution:

    To resolve the CRM_ORGMAN409 error, you can follow these steps:

    1. Check Organizational Data Profile:

      • Go to the transaction code PPOME (Change Organizational Structure) or PPOC (Display Organizational Structure) to check if the organizational data profile exists.
      • If it is missing, you may need to create it or assign the appropriate profile to the organizational unit.
    2. Define Organizational Data Profile:

      • Use transaction code SPRO to access the SAP Reference IMG.
      • Navigate to SAP Customizing Implementation Guide > Cross-Application Components > Organizational Management > Basic Settings > Define Organizational Data Profiles.
      • Create or modify the organizational data profile as needed.
    3. Check Configuration:

      • Ensure that the organizational management settings are correctly configured. This includes checking the settings for organizational units, positions, and other related entities.
    4. Data Consistency Check:

      • Run consistency checks on the organizational management data to identify any inconsistencies or missing entries. You can use transaction OM01 or similar tools for this purpose.
    5. Authorization Check:

      • Verify that the user has the necessary authorizations to access and modify organizational data. Check the user roles and profiles assigned to the user.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on organizational management and data profiles.
    7. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOC, and SPRO for managing organizational data.
    • SAP Notes: Check for any SAP Notes related to CRM_ORGMAN409 for specific patches or updates that may address the issue.
    • User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same error.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_ORGMAN409 error message in SAP.

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