How To Fix CRM_ORGMAN403 - Division & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 403

• Message text: Division & does not exist

What causes this issue?

Division &V1& does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define the divisions you require in Customizing for <LS>Service</> under
<LS>Master Data -> Product -> Special Settings for Sales Operations ->
Define Division Settings</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN403 - Division & does not exist ?

  The SAP error message CRM_ORGMAN403 typically indicates that a specific division (or organizational unit) does not exist in the system. This error often arises in the context of Customer Relationship Management (CRM) when trying to assign or reference a division that has not been defined or is not active in the system.
  Cause:
  
  Non-existent Division: The division you are trying to use has not been created in the system.
  Inactive Division: The division exists but is marked as inactive.
  Incorrect Configuration: There may be a configuration issue where the division is not properly linked to the relevant organizational units.
  Authorization Issues: The user may not have the necessary permissions to view or access the division.
  
  Solution:
  
  
  Check Division Existence:
  
  Go to the relevant transaction (e.g., SPRO for configuration) and navigate to the organizational management settings to verify if the division exists.
  Use transaction OOV1 to check the divisions defined in the system.
  
  
  
  Create or Activate Division:
  
  If the division does not exist, create it using the appropriate transaction (e.g., OOV1).
  If it exists but is inactive, activate it.
  
  
  
  Review Configuration:
  
  Ensure that the division is correctly assigned to the relevant organizational units and that all necessary configurations are in place.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access the division. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific requirements or configurations related to divisions in your version of SAP CRM.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, OOV1, and SU53.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ORGMAN403 error and ensure that the division is correctly set up in your SAP system.