How To Fix CRM_ORGMAN402 - Description for distribution channel & not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 402

• Message text: Description for distribution channel & not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN402 - Description for distribution channel & not available ?

  The SAP error message CRM_ORGMAN402 typically indicates that there is an issue with the distribution channel configuration in the SAP Customer Relationship Management (CRM) system. This error usually arises when a specific distribution channel is not available or not properly configured for the organizational unit or business partner you are trying to work with.
  Cause:
  
  Missing Configuration: The distribution channel may not be configured in the system for the relevant organizational unit.
  Incorrect Assignment: The distribution channel may not be assigned to the sales area or organizational unit you are trying to use.
  Data Inconsistency: There may be inconsistencies in the master data related to the distribution channel, such as missing entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to access the distribution channel.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for Sales and Distribution (SD) to check the configuration of distribution channels.
  Ensure that the distribution channel is defined and properly assigned to the sales organization and division.
  
  
  
  Verify Assignments:
  
  Check the assignment of the distribution channel to the sales area. You can do this by navigating to the relevant configuration settings in the IMG.
  Ensure that the distribution channel is assigned to the correct organizational units.
  
  
  
  Review Master Data:
  
  Check the master data for the business partner or customer to ensure that the distribution channel is correctly assigned.
  Look for any missing or incorrect entries in the customer master data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the distribution channel. This can be checked in the user roles and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific error message and its implications.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVX5 (to maintain distribution channels) or BP (to manage business partners) to check and modify the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_ORGMAN402 error message in SAP.