How To Fix CRM_ORGMAN222 - SD key for the division "&1" in Service has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 222

• Message text: SD key for the division "&1" in Service has not been defined

What causes this issue?

When transferring the transaction, the system didn't find a division
that corresponds to the division &V1& in Service.

System Response

The system can't transfer the transaction.

How to fix this error?

Check the divisions.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN222 - SD key for the division "&1" in Service has not been defined ?

  The SAP error message CRM_ORGMAN222 indicates that there is an issue with the configuration of the Sales and Distribution (SD) key for a specific division in the Service module. This error typically arises when the system cannot find a valid mapping for the division specified in the error message.
  Cause:
  The error occurs due to one of the following reasons:
  
  Missing Configuration: The SD key for the specified division has not been defined in the system.
  Incorrect Division: The division specified in the transaction does not exist or is incorrectly entered.
  Integration Issues: There may be issues with the integration between the CRM and ERP systems, leading to missing or incorrect data.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Division Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Sales and Distribution -> Basic Functions -> Division.
  Ensure that the division in question is correctly defined and that the SD key is assigned to it.
  
  
  
  Define SD Key for the Division:
  
  If the SD key is missing, you will need to create it.
  In the same IMG path, look for the option to define the SD key for the division and create a new entry if necessary.
  
  
  
  Verify Data Consistency:
  
  Check if the division is correctly assigned to the relevant organizational units in both the CRM and ERP systems.
  Ensure that the data is consistent across both systems.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported from another system, ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to CRM and SD integration for any specific requirements or additional configuration steps.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary checks, or SE16 for table checks.
  Tables: Relevant tables to check include:
  
  T001 (Company Codes)
  T005 (Countries)
  T006 (Units of Measure)
  TSPAT (Sales Area Data)
  
  
  SAP Notes: Search for SAP Notes related to CRM_ORGMAN222 for any specific patches or updates that may address this issue.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.