How To Fix CRM_ORGMAN221 - SD key for the distribution channel &1" in Service has not been defined

CRM_ORGMAN221 - Overview

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 221

• Message text: SD key for the distribution channel &1" in Service has not been defined

What causes this issue?

When transferring the transaction, the system couldn't find an
appropriate distribution channel that corresponds to distribution
channel &V1& in Service.

System Response

The system cannot transfer the transaction.

How to fix this error?

Check the distribution channels.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN221 - SD key for the distribution channel &1" in Service has not been defined ?

  The SAP error message CRM_ORGMAN221 indicates that there is an issue with the configuration of the distribution channel in the context of the Service module within SAP CRM. Specifically, the error states that the SD (Sales and Distribution) key for the specified distribution channel has not been defined.
  
  Cause:
  This error typically arises due to one of the following reasons:
  
  Missing Configuration: The distribution channel specified in the transaction or configuration does not have a corresponding entry in the SD configuration.
  Incorrect Assignment: The distribution channel may not be correctly assigned to the relevant organizational units or service processes.
  Data Inconsistency: There may be inconsistencies in the master data related to the distribution channel, such as missing or incorrect entries in the relevant tables.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Distribution Channel Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Sales and Distribution > Master Data > Customer > Customer Hierarchy >