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How To Fix CRM_ORGMAN223 - Division is inactive in Service, thus division "&1" is not allowed


CRM_ORGMAN223 - Overview

  • Message type: E = Error

  • Message class: CRM_ORGMAN - Message Class for Organizational Data Set

  • Message number: 223

  • Message text: Division is inactive in Service, thus division "&1" is not allowed

  • Show details Hide details
  • What causes this issue?

    You entered the division &V1&. In the division settings, division usage
    is switched off for Service.

    System Response

    The system cannot process the division.

    How to fix this error?

    Do not enter a division. Alternatively, change the division settings in
    Customizing for <LS>Organizational Management</> to allow divisions.

    Error message extract from SAP system. Copyright SAP SE.


CRM_ORGMAN223 - Details

  • The SAP error message CRM_ORGMAN223 indicates that a specific division is inactive in the Service module, which prevents the system from processing transactions related to that division. This error typically arises in the context of Customer Relationship Management (CRM) when trying to create or modify service-related documents, such as service orders or service contracts.
    
    Cause: The primary cause of this error is that the division specified (denoted as "&1" in the error message) is marked as inactive in the system. Inactive divisions cannot be used for service-related transactions, which leads to this error when attempting to reference them.
    Solution: To resolve this error, you need to activate the division in question. Here are the steps to do so: Access the Division Configuration: Go to the SAP Easy Access screen. Navigate to the following path: SPRO -> SAP Reference IMG -> Customer Relationship Management -> Master Data -> Business Partner -> Define Divisions. Check Division Status: In the division configuration,

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