How To Fix CRM_ORGMAN230 - Service key for the SD sales organization &1 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 230

• Message text: Service key for the SD sales organization &1 is not defined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN230 - Service key for the SD sales organization &1 is not defined ?

  The SAP error message CRM_ORGMAN230 indicates that there is an issue with the service key for the Sales and Distribution (SD) sales organization in the SAP Customer Relationship Management (CRM) system. Specifically, it means that the system cannot find a defined service key for the specified sales organization.
  Cause:
  
  Missing Service Key: The service key for the specified SD sales organization has not been defined in the system.
  Configuration Issues: There may be a configuration issue in the integration between SAP CRM and SAP SD.
  Data Inconsistency: There could be inconsistencies in the master data or organizational data between the CRM and SD systems.
  Incorrect Sales Organization: The sales organization specified in the transaction may not be valid or may not exist in the CRM system.
  
  Solution:
  
  
  Define the Service Key:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to CRM > Master Data > Business Partners > Define Service Keys.
  Check if the service key for the specified sales organization is defined. If not, create a new service key and assign it to the sales organization.
  
  
  
  Check Configuration:
  
  Ensure that the integration settings between SAP CRM and SAP SD are correctly configured.
  Verify that the sales organization is correctly mapped in the CRM system.
  
  
  
  Validate Master Data:
  
  Check the master data for the sales organization in both the CRM and SD systems to ensure consistency.
  Make sure that the sales organization exists in the CRM system and is active.
  
  
  
  Review Transaction Data:
  
  If the error occurs during a specific transaction, review the data being processed to ensure that the sales organization is correctly specified.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM and SD integration for any additional steps or considerations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SPRO (Customizing), and SE11 (Data Dictionary) for checking and modifying configurations.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error message CRM_ORGMAN230 and ensure that the service key for the specified sales organization is properly defined and configured.