How To Fix CRM_ORGMAN232 - Service key for the SD division &1 is not defined

CRM_ORGMAN232 - Overview

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 232

• Message text: Service key for the SD division &1 is not defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN232 - Service key for the SD division &1 is not defined ?

  The SAP error message CRM_ORGMAN232 indicates that there is an issue with the service key for a specific Sales and Distribution (SD) division in the SAP Customer Relationship Management (CRM) system. This error typically arises when the system is unable to find a defined service key for the specified SD division.
  
  Cause:
  
  Missing Service Key: The primary cause of this error is that the service key for the specified SD division is not defined in the system.
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper mapping of the SD division to a service key.
  Data Inconsistency: There could be inconsistencies in the data between the CRM and the SD module, leading to the inability to retrieve the service key.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Define the Service Key:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to CRM > Master Data > Service Management