How To Fix CRM_ORGMAN210 - Sales org. "&1" in Service already uses SD key "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 210

• Message text: Sales org. "&1" in Service already uses SD key "&2"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN210 - Sales org. "&1" in Service already uses SD key "&2" ?

  The SAP error message CRM_ORGMAN210 indicates that there is a conflict in the configuration of sales organizations and service delivery in the SAP system. Specifically, it means that the sales organization you are trying to assign to a service organization is already associated with a Sales and Distribution (SD) key.
  Cause:
  
  Duplicate Assignment: The sales organization you are trying to assign to a service organization is already linked to another service or sales organization through the SD key.
  Configuration Issues: There may be incorrect or incomplete configuration in the Organizational Management (OM) settings or in the Sales and Distribution (SD) settings.
  Data Inconsistency: There could be inconsistencies in the master data or organizational structure that lead to this conflict.
  
  Solution:
  
  
  Check Existing Assignments: 
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for Sales and Distribution and Organizational Management.
  Check the existing assignments of the sales organization to see if it is already linked to another service organization.
  
  
  
  Modify Assignments:
  
  If the sales organization is indeed already assigned to another service organization, you will need to either:
  
  Change the assignment of the sales organization to the desired service organization.
  Use a different sales organization that is not currently in use.
  
  
  
  
  
  Review Configuration:
  
  Ensure that the configuration for both the sales organization and service organization is set up correctly.
  Verify that the SD keys are correctly assigned and that there are no overlaps.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on your organizational data to identify any discrepancies that may be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to CRM and SD integration for any specific guidelines or troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO for configuration settings.
  CRMD_ORDER for managing service orders.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ORGMAN210 error and ensure that your sales and service organizations are correctly configured.