How To Fix CRM_ORGMAN205 - Sales areas are not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 205

• Message text: Sales areas are not consistent

What causes this issue?

The sales areas defined in the system are not consistent.

System Response

Not all sales areas are available.

How to fix this error?

Check the organizational model.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN205 - Sales areas are not consistent ?

  The SAP error message CRM_ORGMAN205, which states "Sales areas are not consistent," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is a mismatch or inconsistency in the sales area data associated with a business partner or transaction. The sales area in SAP consists of three components: Sales Organization, Distribution Channel, and Division. This error can arise in various scenarios, such as when creating or updating business partners, sales orders, or other related documents.
  Causes:
  
  Missing Sales Area Data: The sales area data may not be fully defined for the business partner or the relevant transaction.
  Inconsistent Data: There may be inconsistencies between the sales area data in the CRM system and the data in the connected ERP system (if applicable).
  Incorrect Configuration: The sales area configuration in the system may not be set up correctly, leading to mismatches.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the sales area data.
  
  Solutions:
  
  
  Check Sales Area Assignment:
  
  Go to the business partner transaction (e.g., BP) and check the sales area assignment. Ensure that the sales organization, distribution channel, and division are correctly assigned.
  If necessary, add or correct the sales area data.
  
  
  
  Verify Consistency with ERP:
  
  If your CRM is integrated with an ERP system (like SAP S/4HANA), check the sales area data in the ERP system to ensure it matches the data in CRM.
  Synchronize the data if discrepancies are found.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for sales areas in the SAP system. Ensure that all necessary sales organizations, distribution channels, and divisions are properly configured.
  Use transaction codes like SPRO to access the configuration settings.
  
  
  
  Data Migration Review:
  
  If the error occurred after a data migration, review the migration process to ensure that all necessary sales area data was correctly transferred and mapped.
  
  
  
  Use Transaction Codes for Analysis:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to analyze the relevant tables (e.g., KNA1, KNVV, etc.) for inconsistencies.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Sales Area Structure: Understand the structure of sales areas in SAP, which includes Sales Organization, Distribution Channel, and Division.
  Business Partner Role: Ensure that the business partner has the correct roles assigned that correspond to the sales area.
  Integration Points: If your CRM is integrated with other systems, ensure that the integration points are functioning correctly and that data is being synchronized properly.
  
  By following these steps, you should be able to identify the cause of the CRM_ORGMAN205 error and implement the necessary solutions to resolve it. If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.