How To Fix CRM_ORGMAN180 - Multiple service teams found

CRM_ORGMAN180 - Overview

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 180

• Message text: Multiple service teams found

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN180 - Multiple service teams found ?

  The SAP error message CRM_ORGMAN180 indicates that multiple service teams have been found for a specific service request or activity, which can lead to ambiguity in determining which service team should be assigned to the task. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to assign a service team to a service order, activity, or request.
  
  Cause:
  
  
  Multiple Service Teams: The primary cause of this error is that the system has identified more than one service team that could potentially fulfill the request. This can happen if:
  
  The service request is linked to multiple organizational units or service teams.
  The configuration allows for multiple teams to be associated with the same service type or request.
  
  
  
  
  Configuration Issues: There may be issues in the configuration of service teams or organizational management settings that lead to multiple teams being eligible for the same service request.
  
  
  Data Inconsistencies: Inconsistent or duplicate data