How To Fix CRM_ORGMAN163 - Sales group &1 is not assigned to sales office &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 163

• Message text: Sales group &1 is not assigned to sales office &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN163 - Sales group &1 is not assigned to sales office &2. ?

  The SAP error message CRM_ORGMAN163 indicates that a specific sales group is not assigned to the specified sales office in the system. This error typically arises in the context of sales and distribution processes within SAP CRM (Customer Relationship Management) or SAP SD (Sales and Distribution).
  Cause:
  The error occurs when:
  
  A sales order or transaction is being processed that references a sales group.
  The sales group is not linked to the sales office in the organizational structure.
  There may be a configuration issue where the sales group is not properly assigned to the sales office in the system settings.
  
  Solution:
  To resolve this error, you need to ensure that the sales group is correctly assigned to the sales office. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: 
  SPRO -> SAP Reference IMG -> Sales and Distribution -> Master Data -> Business Partners -> Define Sales Area
  
  
  
  
  Check Sales Group Assignment:
  
  In the configuration, check the assignment of sales groups to sales offices.
  Ensure that the sales group you are trying to use is assigned to the sales office in question.
  
  
  
  Assign Sales Group to Sales Office:
  
  If the sales group is not assigned, you can create the necessary assignment.
  Make sure to save your changes.
  
  
  
  Verify Organizational Structure:
  
  Ensure that the organizational structure is correctly set up and that there are no missing links between sales offices and sales groups.
  
  
  
  Test the Changes:
  
  After making the necessary assignments, try to process the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVX5 (for sales area assignment) or SPRO (to access the configuration menu) to navigate through the settings.
  Documentation: Refer to SAP Help documentation for detailed guidance on organizational management and sales area configuration.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation, as there may be additional underlying issues or customizations affecting the configuration.