How To Fix CRM_ORGMAN034 - Enter a distribution channel

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ORGMAN - Message Class for Organizational Data Set

• Message number: 034

• Message text: Enter a distribution channel

What causes this issue?

The system could not determine a distribution channel. This can have
different causes:
A distribution channel has not been assigned to the organizational unit
in the organizational model.
The responsible organizational unit was not found and for this reason
the distribution channel could also not be derived.

System Response

The system cannot determine further data (for example, partners, prices)
because the <DS:GLOS.3526C801AFAB52B9E10000009B38F974>sales area</> is
incomplete.

How to fix this error?

Enter a distribution channel in the appropriate field.

Procedure for System Administrators

Distribution channels are assigned as attributes to the organizational
units. When the responsible organizational unit (for example, the sales
organization) is determined, the distribution channel assigned to it, is
automatically transferred. For this reason, check whether distribution
channels are assigned in the organizational model.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ORGMAN034 - Enter a distribution channel ?

  The SAP error message CRM_ORGMAN034 indicates that a distribution channel must be entered in the context of a transaction or process within the SAP Customer Relationship Management (CRM) module. This error typically arises when a user attempts to create or modify a business partner, sales order, or other related documents without specifying a distribution channel, which is essential for determining how products are distributed and sold.
  Cause:
  
  Missing Distribution Channel: The most common cause of this error is that the distribution channel field is left blank when it is required for the transaction.
  Configuration Issues: There may be configuration settings in the system that require a distribution channel to be specified for certain business processes.
  User Input Error: The user may have overlooked entering the distribution channel due to oversight or misunderstanding of the required fields.
  
  Solution:
  
  
  Enter Distribution Channel: 
  
  Navigate to the relevant transaction where the error occurred.
  Locate the field for the distribution channel and enter the appropriate value. This value should correspond to the distribution channels defined in your SAP system.
  
  
  
  Check Configuration:
  
  If you are unsure about which distribution channels are available, consult with your SAP administrator or check the configuration settings in the SAP system.
  Ensure that the distribution channels are properly defined in the system (transaction codes like OVX5 for sales area configuration can be used).
  
  
  
  Review Business Partner Settings:
  
  If the error occurs while creating or modifying a business partner, ensure that the business partner's sales area data includes a valid distribution channel.
  
  
  
  Consult Documentation: 
  
  Review any relevant SAP documentation or help files that pertain to the specific transaction you are working with to understand the requirements for entering a distribution channel.
  
  
  
  User Training: 
  
  If this error is frequently encountered by users, consider providing additional training or resources to help them understand the importance of entering a distribution channel.
  
  
  
  Related Information:
  
  Distribution Channel Definition: In SAP, a distribution channel is a way of classifying how products or services are distributed to customers. It is part of the sales area, which also includes the sales organization and division.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), VA01 (Create Sales Order), and CRM_ORDER (CRM Order Management) where this error might occur.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be specific fixes or updates provided by SAP.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP support team for further investigation.